Legal Documents

Privacy Policy

Last Updated: December 4, 2025

At Red Shade Games LLC ("Red Shade Games," "we," "us," or "our"), we believe your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Grid Tycoon and our related services (collectively, the "Services").

Your Privacy, Your Control

The more you know about how we handle your data, the more you can take charge of what information you want to share. We're committed to transparency and giving you control over your personal information.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when using our Services:

  • Account Information: Username, email address, password, and profile details
  • Profile Information: Avatar, bio, and other optional profile data
  • Communications: Messages, forum posts, support requests, and feedback
  • Payment Information: Billing details processed through secure third-party payment processors

Information Collected Automatically

When you use our Services, we automatically collect:

  • Gameplay Data: Game progress, achievements, statistics, and in-game activities
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Location Data: General location derived from IP address (country/region level)

Information from Third Parties

We may receive information from third parties when you:

  • Log in through Red Shade Games central authentication
  • Link social media accounts
  • Make purchases through platform stores

2. How We Use Your Information

We use the information we collect to:

Purpose Description
Provide Services Operate and maintain your account, process transactions, and deliver game features
Improve Experience Analyze usage patterns to enhance gameplay, fix bugs, and develop new features
Communication Send important updates, respond to inquiries, and provide customer support
Security Detect and prevent fraud, cheating, and unauthorized access
Legal Compliance Comply with applicable laws and enforce our Terms of Service
Marketing Send promotional communications (with your consent, where required)

3. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Deletion

Request deletion of your personal information, subject to certain legal exceptions.

Right to Rectification

Update or correct inaccurate personal information through your account settings.

Right to Object

Object to certain processing of your personal information.

Right to Data Portability

Request your data in a structured, commonly used format.

To exercise these rights, please contact us at privacy@redshadegames.com or through your account settings at redshadegames.com.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third parties who help us operate our Services (hosting, analytics, payment processing)
  • Affiliates: Other Red Shade Games entities for internal purposes
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting employee access to personal data
  • Secure data centers and infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our Services based on aggregated, anonymized data

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@redshadegames.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.

We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Red Shade Games LLC
Data Protection Contact
Email: privacy@redshadegames.com
Website: https://redshadegames.com